Contact us

For any question about your account, payments, safety or privacy, email:

We reply within 3 working days.

Payments and refunds

Include your Megle ID and the Razorpay payment ID (it starts with pay_). See the Refund & Cancellation Policy.

Safety

To report someone, use the ⚑ button in the app during or after a chat. For anything urgent about a child's safety, email us with “Safety” in the subject, and contact the police or the national cybercrime portal at cybercrime.gov.in.

Banned account or appeal

Use Appeal in the app's lock screen, or email us with the reference code shown there.